End-User License Agreement (“Agreement”)

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this End-User License Agreement:

    • Agreement means this End-User License Agreement that forms the entire agreement between You and the Company regarding the use of the Application.
    • Application means the software program provided by the Company downloaded by You to a Device, named GRAND CHASE
    • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to KOG CO., LTD, LOCATED AT 14F , GYOBO BLDG., 586, GUKCHAEBOSANG-RO, JUNG-GU, DAEGU, REPUBLIC OF KOREA.
    • Content refers to content such as text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by You, regardless of the form of that content.
    • Country refers to: Republic of Korea
    • Device means any device that can access the Application such as a computer, a cellphone or a digital tablet.
    • Third-Party Services means any services or content (including data, information, applications and other products services) provided by a third-party that may be displayed, included or made available by the Application.
    • You means the individual accessing or using the Application or the company, or other legal entity on behalf of which such individual is accessing or using the Application, as applicable.

By clicking the “I Agree” button, downloading, or using the Application, You are agreeing to be bound by the terms and conditions of this Agreement. If You do not agree to the terms of this Agreement, do not click on the “I Agree” button, do not download or do not use the Application.
This Agreement is a legal document between You and the Company and it governs your use of the Application made available to You by the Company.

The Application is licensed, not sold, to You by the Company for use strictly in accordance with the terms of this Agreement.

Scope of License
The Company grants You a revocable, non-exclusive, non-transferable, limited license to download, install, and use the Application strictly in accordance with the terms of this Agreement.

The license that is granted to You by the Company is solely for your personal, non-commercial purposes strictly in accordance with the terms of this Agreement.

License Restrictions
You agree not to, and You will not permit others to:

    • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the Application or make the Application available to any third party.
    • Copy or use the Application for any purpose other than as permitted under the above section ‘License’.
    • Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the Application.
    • Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of the Company or its affiliates, partners, suppliers or the licensors of the Application.

Intellectual Property
The Application, including without limitation all copyrights, patents, trademarks, trade secrets, and other intellectual property rights are, and shall remain, the sole and exclusive property of the Company. The Company shall not be obligated to indemnify or defend You with respect to any third party claim arising out of or relating to the Application. To the extent the Company is required to provide indemnification by applicable law, the Company shall be solely responsible for the investigation, defense, settlement and discharge of any claim that the Application or your use of it infringes any third party intellectual property rights.

Modifications to the Application
The Company reserves the right to modify, suspend or discontinue, temporarily or permanently, the Application or any service to which it connects, with or without notice and without liability to You.

Updates to the Application
The Company may, from time to time, provide enhancements or improvements to the features/functionality of the Application, which may include patches, bug fixes, updates, upgrades, and/or other modifications.

Updates may modify or delete certain features and/or functionalities of the Application. You agree that the Company has no obligation to (i) provide any Updates or (ii) continue to provide or enable any particular features and/or functionalities of the Application to You.

You further agree that all updates or any other modifications will be (i) deemed to constitute an integral part of the Application and (ii) subject to the terms and conditions of this Agreement.

Maintenance and Support
The Company does not provide any maintenance or support for the download and use of the Application. To the extent that any maintenance or support is required by applicable law, the Company shall be obligated to furnish any such maintenance or support.

Third-Party Services
The Application may display, include, or make available third-party content (including data, information, applications, and other products’ services) or provide links to third-party websites or services. You acknowledge and agree that the Company shall not be responsible for any Third-party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. The Company does not assume and shall not have any liability or responsibility to You or any other person or entity for any Third-party Services.

You must comply with applicable Third parties’ Terms of agreement when using the Application. Third-party Services and links thereto are provided solely as a convenience to You and You access and use them entirely at your own risk and subject to such third parties’ Terms and conditions.

Privacy Policy
The Company collects, stores, maintains, and shares information about You in accordance with Our Privacy Policy:

KOG and its affiliated companies (“KOG”, the “Companies,” “we,” “us”) offer this website (the “Site”) and all site-related services and products, including, without limitation, massively multiplayer online role-playing and multiplayer online casual games (the “Service”) solely for playing purposes. Our foremost goal is to create and maintain measures to protect the privacy of our customers. Customer satisfaction is a great priority for us and we realize that our success is dependent on respecting our customers’ rights.

KOG respects the privacy of all visitors who visit the Site and use the Service. However, we may collect certain information from visitors. This Privacy Policy governs your interaction with the site and your registration for and use of the Service. Except as set forth within this Privacy Policy and our Terms of Use and End User License Agreement or

other published guidelines, we do not release personally identifiable information about users without their permission. By using the Service, you imply your acceptance to this Privacy Policy, our Terms of Use, End User License Agreement, and other KOG rules, policies, notices, agreements, and guidelines.

KOG reserves the right to change its privacy policies as needed. If there any material changes to this Privacy Policy, they will be posted on the Service and/or in an updated Privacy Policy. Customer usage of our Service after the changes will be understood as your acceptance of the changes.

The Company may gather the following types of information from the users:

A. Personal information provided by you on a voluntary basis.

You may visit the site without providing us with any personally identifiable information. However, if you sign up for an account or send us an e-mail, we require that you provide us with certain personally identifiable information. If you make purchases in connection with your use of the Service, you will be required to provide us with your credit card information (including a valid credit card number, expiration date, and shipping and billing addresses). You will be notified each time your personally identifiable information will be collected by a third party payment service (or other third party). If you do not wish to provide your personally identifiable information to any such third party, you may choose to not provide your information at that time. This Privacy Policy itself serves as notice to you that we collect personally identifiable information at certain times during your use of the Service.

B. Non-personal information.

Other than the personal information, when you use the Service, we may collect information telling us which pages of the Service you visit, the order in which you visit them and which hyperlinks you “click.” Collecting such information can involve logging your IP address (i.e., the unique number assigned to your server or Internet Service Provider

(“ISP”)), your MAC address, operating system specifications, identification of your hard drives, other storage devices, and browser software used to access the Service. We reserve the right to scan and obtain information from your computer, software, and parts or portions thereof, including, but not limited to, your computer’s random access memory, video card, central processing unit, hard drive(s), and any other storage devices in order to assist our efforts in policing users who may implement programs and/or scripts used to develop and/or use “hacks” and/or “cheats” to gain advantage over other users. The scan shall detect the use of such programs, including, but not limited to, packet editors and cheat engines which are in violation of KOG Terms of Use. These types of information are not generally personally identifiable. We can determine from an IP address your ISP and the geographic location of your point of connectivity. When you sign up for any account, you also are asked to provide us with a username, password, and a Forum name. You must also provide a character name whenever you create a character for your account.

The company uses “cookies” which are the customer identification cards for the computers, or servers, that placed them there. Cookies are only read by the server that placed them, and are unable to create any harmful codes or viruses. We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

KOG does not control the actions of our customers. Any information our customers post in a bulletin board, chat room, or the Forum while visiting our games may be used by other users. Any information disclosed will be at your own risk; we are not responsible for information that you choose to disclose on the Service, or for the actions of other users. We reserve the right (but shall have no obligation) to monitor your use of bulletin boards, chat rooms, guest books or other forums.

When you give us your personal information, you allow us to fulfill your product or service orders (by us or through third parties), alert you to new products or services, features, or enhancements, respond to your questions, and notify you about relevant contests, offers, and other services for your benefit. KOG may combine the personally identifiable information collected from you with data from third parties. We may share the information that we collect from you with our affiliates, advertisers, and other business partners for a variety of purposes, including for the purpose of such parties providing you with advertisements, promotions, marketing materials, or other materials or information related to products and services which might be of interest to you.

KOG may use non-personal information to build a better and more efficient online services by analyzing the collective characteristics and behavior of our users, and by measuring demographics and interests regarding specific areas of the Service. KOG also uses non-personally identifiable information for security or debugging purposes, technical support, and protection against user abuse. We use cookies to determine the type of content and pages to which you link, the length of time you spend at any particular area of the Service, and/or the parts of the Service that you choose to access or use. Cookies also allow KOG to serve you better and more efficiently in providing you advertisements in which you may be interested, and to personalize your experience while using the Service (e.g., by “remembering” your username or password). We may provide statistical information based on this non-personally identifiable information or data to advertisers, affiliates, and other current and potential business partners. We may also use this information to inform these parties as to the number of users who have seen and/or clicked on links to their websites. We may also combine your non-personally identifiable information with your personally identifiable information for these purposes and to provide you with “targeted” advertisements.

The personal information you provide may be transferred to, stored, and processed within the location where we maintain facilities and business operations. Transfers to the location will be protected by appropriate safeguards, acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

We reserve the right to release and/or use all information contained within our databases, access logs, or other records concerning you if you violate our Terms of Use, End User License Agreement or other rules, policies, notices, agreements, or guidelines, or intentionally or unintentionally partake (or are reasonably suspected of engaging) in any illegal activity, including, but not limited to, hacking, even without a subpoena, warrant or other court order, and to release such information in response to court and governmental orders, civil subpoenas, discovery requests and as otherwise required by law, and/or to initiate our own legal proceedings. We cooperate with law enforcement agencies in identifying those who may be using the Service (or any part thereof) for illegal activities. We also reserve the right to report any suspicious or suspected illegal activity to law enforcement individuals or entities.

In the event that the members fall under the following reasons, the company may take proper action and cancel the service contract without prior notice.

(a) In the event that false information is registered when applying for or changing membership
(b) In the event that the company judges or suspects the member’s information as being stolen or abnormally used
(c) In case the information is stolen or interrupted by another person
(d) In case of a false representation of an operating personnel, employee, or person in the company
(e) In case of business activities using the service without prior consent from the company
(f) In case a user exploits bug in a company program or acquires game cash, game items or game money in an abnormal way
(g) In case of using a computer program, device, or device not provided or approved by the company to disable technical protection of company services or interfere with the normal operation of the game
(h) In case of harassment, intimidation or continuous pain or discomfort to a particular user
(i) In case it is judged that it is difficult to view it through normal service use

To remove your personal information from KOG databases, please contact our customer service department at [email protected], and we will use reasonable efforts to comply with your request. However, there may be residual information that will remain within KOG’ databases and other records, which may contain such personally identifiable information. This information will not be used by us for commercial gain. However, we may contact former users of the Service for qualify control and improvement purposes. If we sell or transfer assets or portions of our business or our entire business to our affiliated companies or third parties, user information (whether non-personally identifiable or personally identifiable) may constitute one of the transferred business assets and you hereby agree to all such transfers. In addition, in the event we reorganize, file for bankruptcy, or engage in similar events (whether voluntarily or otherwise), user information (whether non-personally identifiable or personally identifiable) may be transferred to our successors and assigns.

At times, KOG will host or sponsor promotions, contests, sweepstakes, or other third party events and promotions in conjunction with the Service. All policies and regulations for such promotions, contests, or sweepstakes will be posted in conjunction with the applicable, official rules.

The site may contain links to other Internet Websites. Unless otherwise explicitly stated, we are not responsible for the actions or the privacy practices or the content of such websites.

Customers of KOG who request certain information from the Company regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at:

By email: [email protected]

Questions or comments regarding this Privacy Policy should be directed to our customer service department at [email protected]

By accepting this Agreement, You acknowledge that You hereby agree and consent to the terms and conditions of Our Privacy Policy.

Term and Termination
This Agreement shall remain in effect until terminated by You or the Company. The Company may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.
This Agreement will terminate immediately, without prior notice from the Company, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the Application and all copies thereof from your Device or from your computer.

Upon termination of this Agreement, You shall cease all use of the Application and delete all copies of the Application from your Device.

Termination of this Agreement will not limit any of the Company’s rights or remedies at law or in equity in case of breach by You (during the term of this Agreement) of any of your obligations under the present Agreement.

You agree to indemnify and hold the Company and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your: (a) use of the Application; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

No Warranties
The Application is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Application, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Application will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected. Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Application, or the information, content, and materials or products included thereon; (ii) that the Application will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Application; or (iv) that the Application, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law. To the extent any warranty exists under law that cannot be disclaimed, the Company shall be solely responsible for such warranty.

Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You for the Application.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Application, third-party software, and/or third-party hardware used with the Application, or otherwise in connection with any provision of this Agreement), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to You.

Severability and Waiver
If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Product Claims
The Company does not make any warranties concerning the Application.

Changes to this Agreement
The Company reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at the sole discretion of the Company. By continuing to access or use the Application after any revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, You are no longer authorized to use the Application.

Because KOG would be irreparably damaged if the terms of this Agreement were not specifically enforced, you agree that KOG shall be entitled, without bond or other security or proof of damages, to take such action as may be required, including seeking an injunction and other equitable remedies, in addition to any other remedies available to it under the applicable law.

Governing Law
The Legal Agreement and the relationship between You and KOG shall be governed in all respects by the laws of the Republic of Korea without regard to conflict of law principles or the United Nations Convention on the International Sale of Goods.

You and KOG agree to submit to the exclusive jurisdiction and venue of the courts located in the Republic of Korea. Notwithstanding this, You agree that KOG is allowed to apply for injunctive or other equitable relief in any court of competent jurisdiction.

Entire Agreement
The Agreement constitutes the entire agreement between You and the Company regarding your use of the Application and supersedes all prior and contemporaneous written or oral agreements between You and the Company. You may be subject to additional terms and conditions that apply when You use or purchase other Company’s services, which the Company will provide to You at the time of such use or purchase.

Contact Us
If you have any questions about this Agreement, You can contact Us: